After Sales Service

I have received my edited file, but I have some concerns. How do I resolve them?
Our Editor Q&A (question and answer) service lets you follow up with the editor who worked on your manuscript to have your concerns clarified. You can a...
Fri, 24 Jul, 2020 at 1:00 PM
I am happy with the quality of the manuscript. How do I provide positive feedback?
We are glad to hear that you are happy with the quality of the manuscript. We strive for 100% customer satisfaction across all our services. You can share a...
Fri, 24 Jul, 2020 at 1:01 PM
What is Edit Unlimited?
Edit Unlimited is a post-editorial support service that lets you submit your manuscript for re-editing to the same editor as many times as you like, until y...
Fri, 24 Jul, 2020 at 1:03 PM
I have made changes to the document, how to proceed?
You can avail the benefit of one of our After Sales services by logging in to your MyPage account and we will re-check the revised manuscript as per your re...
Fri, 24 Jul, 2020 at 1:04 PM
I have received reviewer comments from my journal for a paper edited by you. I’d like to have them checked and incorporated.
Enago’s Rejection Shield service helps you avoid journal rejection and/or re-submit your manuscript after incorporating reviewer feedback.
Fri, 24 Jul, 2020 at 1:05 PM
What are Editor Q&As?
Our Editor Q&A (question and answer) service lets you follow up with the editor who worked on your manuscript to have your concerns clarified. You can a...
Fri, 24 Jul, 2020 at 1:08 PM